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	Apartment Information		Review
	Promontory Apartments 60 West Stone Loop Tucson ,   Az   85745 520-887-8556 Rating Recommend:     No Overall Rating:  1.0 Security:  2.0 Parking:  5.0 Appearance:  3.0 Management:  2.0 Maintenance:  5.0 Unit Condition:   4.0 Noise:  3.0		Review Title:   Nice Location But Not Resident Friendly Reviewer:   Anonymous   Review Date:  6/2/05      Rate This Apartment     I've lived in this complex for 2 years and found that the committment to serving residents is hit and miss. The maintenance crew however is outstanding and has been incredibly helpful and timely with maintenance issues. The management is militant about rent being very strict. After being told that as long as rent gets in before they come into the office in the 2nd - due to a hectic schedule I was hoping to take advantage of this minimal showing of flexibility...only to incur a late fee because residents are NOT informed as to when office hours change. Office hours change twice each year yet residents are NOT informed. The signs outside the office ARE NOT changed to reflect the accurate times. Beware - they will do anything to charge you late fees. Some of the call boxes have not been fixed in a long time. Delivery people have commented on management's lack of commitment to fix them. For the rent charged you would think you could at least be able to let your visitors in with minimal trouble. The apartment I moved into was not up to standards as far as cleanliness. Even one of the maintenance crew remarked that this should have been cleaned up for me...again the crew is wonderful and has taken the sting out of the experiences with management. I have unfortunately recommended this complex to two people and with this review will stop doing so.

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